Written Statement of Services

Revised Edition 2026

In accordance with the Property Factors (Scotland) Act 2011 and its associated Code of Conduct (the Code), this statement sets out the terms and service-delivery standards of the arrangement between Shafaatulla Property Management Ltd (SPM) and all homeowners. All property factors have a duty to comply with the Code.

Shafaatulla Property Management Ltd is the property factor for your home and estate. We are a property factor as defined within Section 2 of the Act.