Frequently Asked Questions

Our services are commonly used by:

• Private landlords
• Managing agents
• Property and estate management companies
• Housing providers
• Commercial property stakeholders
• Organisations requiring independent verification or reporting

We work with clients who value professionalism, clarity and structured service delivery.

We are based in Glasgow and primarily support clients operating within the city and surrounding areas. Services may also be available beyond Glasgow, subject to scope, location and availability.

Each request is considered individually to ensure it aligns with our professional standards and service offering.

Yes. We support both residential and commercial property stakeholders, subject to scope and suitability.

This includes traditional residential buildings, mixed-use developments and commercial premises where independent oversight or compliance-focused support is required.

Scope is agreed in advance of service delivery.

We discuss the client’s requirements, confirm what services are appropriate, and clearly define deliverables, limitations and timescales. This ensures transparency and avoids misunderstanding.

We provide professional input and observations within the agreed scope of services. Any guidance offered is framed carefully, objectively and in line with professional standards.

We do not provide legal advice, nor do we replace the role of statutory authorities or professional advisers.

Confidentiality is taken seriously.

We handle information responsibly and with discretion, in line with applicable data protection and confidentiality requirements. Information is used only for the purposes of delivering the agreed services.

Following an enquiry, we will:

• Review your request
• Confirm whether our services are appropriate
• Discuss scope, deliverables, and timescales
• Provide clarity on next steps

There is no obligation to proceed following an initial discussion.

We provide both one-off services and repeat support, depending on client needs and scope. All engagements are agreed individually, with clear terms and expectations.